Posts

ServiceNow Introductions/Learning path and opportunities

Servicenow Learning Path ------------------------------------ bing.com/ck/a?!&&p=1e78bf6f56501f04cb57f9ce21a46db777c6286706b8594d398b88882c4a7230JmltdHM9MTczNzg0OTYwMA&ptn=3&ver=2&hsh=4&fclid=0d9341ec-b8c9-6f50-1024-5235b9dc6eb4&psq=Servicenow+learning+path&u=a1aHR0cHM6Ly93d3cuc2VydmljZW5vdy5jb20vY29tbXVuaXR5L3MvY2dmd243Njk3NC9hdHRhY2htZW50cy9jZ2Z3bjc2OTc0L3NpZy1ub3ctbGVhcm5pbmctcG93ZXJmb3J1bS1ib2FyZC82OC8xL1NlcnZpY2VOb3clMjBsZWFybmluZy1wYXRocy5wZGY&ntb=1

Now Assists Essentials

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 Now Assists & Generative AI Generative AI is an AI system that creates various types of content like text, images, audio, and data formats. ServiceNow Now Assist can integrate this functionality into existing workflows.  Connect to an AI Provider Now Assist uses the ServiceNow LLM.  Custom capabilities leverage Azure OpenAI, OpenAI, and other models using native low-code integration. Interact with a Capability Capabilities include summarization, content generation, Now Assist panel, generative search, code generation, and the Generative AI Controller. Experience AI in the Now Platform Now Assist is available in            Workspaces,            Flow Designer,            Virtual Agent,       and Script Editor. How does Now Assist Works ? Now Assist offers access to generative AI through store applications designed for specific products like IT S...

Servicenow Jira Integration

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 Servicenow Jira Integration Create API Token in Jira Login to Atlassian Jira account Go To Account Section >> Security >> API Token

Servicenow - Interactive Filter and it's uses in Dashboard

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  Development / Customization of Dashboard with Interactive Filters   Dashboard and Interactive Filters This blog describes how we can create the dashboard, add reports on it and add the OOTB Interactive Filters on the it along with custom Interactive filter. Dashboard with Interactive Filters   Development / Customization of Dashboard and Interactive Filters     Author – Ganesh Chindhalore. Wednesday, November 22, 2023       Contents Dashboard and Interactive Filters . 2 Create Dashboard . 2 Add Report to the Dashboard . 4 Add OOTB Interactive Filter . 8 Create And Add custom interactive Filter. 11 Create Custom Interactive Filter . 11 Add Custom Interactive Filter to the dashboard. 14 Follow Interactive Filter . 16           Dashboard and Interactive Filters This document describes how we can create the dashboard, add reports on it and add the OOTB Interactive Filters on the it along with custom Interactiv...

Hardware Asset Management (HAM) Exam Blueprint and Q&A

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  Exam Blueprint Number of Domains Learning Domain Percent of Exam 1 IT Asset Management Overview & Fundamentals IT Asset Management Basics Hardware Asset Lifecycle Application Introduction and Recommended Practices Implementing Hardware Asset Management in ServiceNow 20% 2 Data Integrity – Attributes and Data Sources Trustworthy Data Fundamentals Creating Trustworthy Data Hardware Discovery and Normalization HAM Hardware Model Normalization 27% 3 Practical Management of IT Assets Consumables Inventory and Stock Automating Asset Management Lifecycle Contract and Change Management 30% 4 Operational Integration of IT Asset Management Processes Reports and Dashboards Requests and Procurement Extending Asset Management Data Accuracy 18% 5 Financial Management of IT Assets Hardware Contract Financials  IT Cost Management 5% Total                                         ...